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June 4, 2024

Our Specialized Engineering Services

At Techno Metal Post, we are proud to have an exceptional and dedicated team of engineers, who play a crucial role in supporting our network of dealers, their customers and other professionals.

Our engineering teams in Canada, the United States and Europe are specifically and fully trained in all aspects of our products, whether for residential, commercial or industrial projects. All our engineers ensure that all our certifications are up to date and in compliance with the requirements and regulations of the various markets. They also oversee that every new dealer receives training to obtain an installer's certificate. The certification confirms that the installers understand and master the basic parameters of Techno Metal Post design and installation.

The Engineering Department's primary task is to provide technical support to Techno Metal Post's entire dealer network.  Essentially, when needed, dealers can provide their project plan to the engineering team for review, to then receive proper information and recommendations to draw up a suitable work proposal.

For smaller projects such as decks or extensions, our engineers have created technical documents that installers can refer to before and during installation.  These documents help to ensure that all installed piles have adequate load-bearing capacity, thereby ensuring their stability.

As for commercial projects, a closer collaboration with our engineering department is usually required, to ensure that the technical aspects are properly addressed. If necessary, our engineers can also visit the site to validate the bearing capacity of the piles and carry out loading tests using their specialized equipment.

We asked Valérie Groleau, an engineer working for our Canadian division, to explain what her day-to-day work process looks like.  She explains, "Part of the service we provide involves analyzing plans and then providing recommendations on the load-bearing capacity for our piles, ensuring that they are validated and comply with requirements.  We pride ourselves in providing outstanding customer service to our dealers, their customers and industry professionals."

She added, "For commercial projects, we work mainly with engineering firms in order to showcase our products and propose innovative solutions. For each project, we also provide all the information required for the design and installation of the piles in order to obtain the consultant's approval."

The engineering department's commitment to customer service and technical expertise is what really sets them apart from the rest. Techno Metal Post prides itself on always being available to its customers, offering direct contact and rapid responses. Techno Metal Post's engineering department is unique and essential to anyone who does business with them.

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